We have gathered an extensive list of some of the most popular questions asked by our existing member base. Please select from the list provided below. If you cannot find an answer to your question, please contact us.

Bonus FAQs - Hawaii

What is the cost of the rooms in Honolulu Hawaii?

Do I have to fly into Honolulu?

What airline will I be flying on?

Is my bonus travel card transferable?

How do I transfer my bonus travel card?

Where can I fly from (what are these "major gateway cities")?

If I pick a date, am I guaranteed that exact date?

What is the age for lap children?

How and when do I pay for my vacation?

Do you offer any travel insurance?

What is the maximum retail value?

Are there any "blackout periods" or restrictions on when the
redemptions may be used?

Why can't I book my trip now?

Can I stay at a resort that is not on your list?

What if I want to take extra people?

Are my vouchers refundable?

What is the best time of the week to travel?

Do I have to buy my hotel rooms from Assured Travel?

What is the cost of the rooms in Honolulu Hawaii?

The rooms start at approximately $165.00 per night plus tax, double occupancy. (That is only in Honolulu. The outer islands have fewer rooms, so their rates tend to run a little higher.) Reservations are based on availability. This is why we suggest you register as far in advance as possible.

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Do I have to fly into Honolulu?

Yes. Your Bonus Travel offer is good for travel to Honolulu. However should you choose to visit other islands, connecting flights to your other destinations can be arranged at an additional cost. *Currently these fares average approximately $95.00 per person, each way. We can make those arrangements for you when you book your vacation. Just let your agent know you want to book flights to the other islands.

*At times we may be able to book you without a connection in Honolulu to one of the other islands, however, this is done as a convenience and you are still required to pay for the Inter Island Segment.

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What airline will I be flying on?

The specific air carrier will vary depending on the departure city and flight availability for the dates you want to travel. Assured Travel will select the flights that best suit your needs from our preferred airline partners. However if you have a preference let your agent know. We may be able to accommodate special requests for a nominal fee.

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Is my bonus travel card transferable?

Yes. This exciting vacation offer is fully transferable prior to an agent working on it. If you do gift this offer, be sure to provide the Terms & Conditions with the voucher. Once an agent has worked on a vacation package for you there will be a charge of $100.00 to transfer to another owner.

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How do I transfer my bonus travel card?

Please send us a fax or letter. Include your name and Passport Check Number and provide name, address and phone number of the new owner.

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Where can I fly from (what are these "major gateway cities")?

The free airline tickets are for round-trip transportation from major gateway cities. These cities were selected to best meet the needs of most of our customers, though we may change or add to this list as demand dictates. Below is a list of the major gateway cities included in this offer. PLEASE NOTE: Many customers who wish to depart from a city not included on this list may be accommodated with connecting flights for an additional cost. We can usually provide air travel from almost any commercial airport to one of the major gateway cities, usually at a discount. Depending on what part of the country you are traveling from, you are required to purchase a certain amount of nights. The list below will highlights those minimum purchase requirements.

MAJOR GATEWAY CITIES

7 NIGHTS

Los Angeles (LAX)
San Diego(SAN)
San Francisco (SFO
9 NIGHTS

Chicago (ORD)
Dallas/Ft Worth (DFW)
Las Vegas (LAS)
Reno (RNO)
10 NIGHTS

Atlanta (ATL)
Baltimore (BWI)
Boston (BOS)
Denver (DEN)
Detroit (DTW)
Greensboro, NC (GSO)
Little Rock (LIT)
Miami (MIA)
Minneapolis (MSP)
N.Y. (LGA or JFK)
Newark (EWR)
Philadelphia (PHL)
Phoenix (PHX)
Pittsburgh (PIT)
Portland, OR (PDX)
Salt Lake City (SLC)
St. Louis (STL)
Washington (WAS)
14 NIGHTS

Cincinnati (CVG)
Cleveland (CLE)
Hartford (BDL)
Indianapolis (IND)
Manchester (MHT)
Nashville (BNA)
New Orleans (MSY)
Portland, ME (PWM)
Providence (PVD)
NOTE:  This offer does not permit departures from Alaska.

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If I pick a date, am I guaranteed that exact date?

No. We cannot guarantee travel dates. Everything is based on space availability. That is why we ask for at least two date choices that are at least 10 days apart. We will always try to accommodate your first date choice, due to peak travel seasons or high demand we may be sold-out and will request you to summit new dates.

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What is the age for lap children?

The age for a lap child is less than 23 months. (A "lap" child is not required to purchase an airline ticket if he/she does not occupy a seat.) Any child 24 months and over is no longer considered a lap child and will be required to purchase an airline ticket.

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How and when do I pay for my vacation?

We accept three methods of payment for vacations: Credit Cards, Bank Transfers, and Checks. You must pay in full at the time your booking is confirmed. The agent can only hold the reservation for 24 hours.

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Do you offer any travel insurance?

Yes. We are happy to provide you with travel information from CSA Travel Protection. Purchase of this product provides you with coverage in the event you are unable to travel due to a covered emergency. It is available for an additional cost. Just let your agent know if you would like additional information or visit their website at www.csatravelprotection.com.

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What is the maximum retail value?

Depending on where you are traveling from and the number of nights you are required to purchase, your airline card has a total retail value, 7 nights $500.00, 9 nights $700.00, 10 nights $800.00, and 14 nights $900.00. If the actual airfare exceeds the maximum retail value, you will be required to pay the difference. You are also responsible for airline ticket tax, airport tax, and fuel surcharges that may apply.

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Are there any "blackout periods" or restrictions on when the redemptions may be used?

As you know, all travel must be completed by December 15, 2015 and all reservations must be made at least 60 days in advance. Major holidays often sell out early, and may be subject to higher rates. We recommend you register your Passport Check as early as possible, especially if you plan to travel near any major holiday or event. Just remember that everything is based on space availability at the time of booking.

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Why can't I book my trip now?

We book travel in chronological date order. This way we ensure we are able to travel the maximum number of people with these terrific vacation offers.

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Can I stay at a resort that is not on your list?

Occasionally. We do a lot of business with a number of different hotels and resorts and these change periodically. If you have a specific resort in mind it wouldn't hurt to ask your agent if it is available. However, the best rates will be from our preferred list of hotels and resorts.

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What if I want to take extra people?

If you are planning on traveling with extra people, we will be able to help. We are a full service travel agency and would be happy to book travel for the extra people in your group at the lowest available fare. Discuss this with your agent when you make your reservation.

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Are my vouchers refundable?

The vouchers are non-refundable, but fully transferable prior to an agent working on them, should you wish to use them as a gift. Once an agent has worked up a package for you, and you decide that you no longer want to travel, there is a cost of $100.00 to transfer them. The Bonus Travel Card is not redeemable for cash, or any other consideration.

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What is the best time of the week to travel?

Our rates are usually best if you are able to arrive on Saturday or Sunday though we will accommodate your travel on almost any date. Flexibility with your dates is beneficial if you are on a tight budget. Let your agent know. We will be happy to help you plan a comfortable and affordable vacation.

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Do I have to buy my hotel rooms from Assured Travel?

Yes, in order to receive the free airline tickets you must meet the minimum purchase requirements.

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  • Pre-paid and discounted airfare
  • Fully transferable
  • Pre-Paid Accommodations at More than 20 Destinations
  • Discounts of up to 60% on Carnival Cruise Lines or Royal Caribbean Cruise Lines
  • Holiday Passports Silver travel cards make wonderful gifts.

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