We have gathered an extensive list of some of the most popular questions asked by our existing member base. Please select from the list provided below. If you cannot find an answer to your question, please contact us.
Who will book our travel for us?
Assured Travel is a full service travel
agency and will plan your trip with your requests.
We specialize in accommodations, airfare, car
rental and cruises. Simply select a destination
and provide us with two sets of dates and we'll
do the rest.
TopCan
you guarantee that I will get the dates I choose?
All travel in Holiday Passports Silver is based on space
availability, and some destinations fill up faster
than others. As a preferred client, Assured Travel
will always try to accommodate your first date
choice.
TopIs there an additional cost to bring extra guests?
Each offer will allow 2 adults, over the age of 25 pre-paid accommodations in one room. If you desire to bring additional guests please inform your reservationist. Additional guests can be added to your reservation at a discounted price; however it will also be based on space availability.
TopIs
there an additional cost to bring my children?
Most hotels allow children under the age of 12
to stay complimentary. However, each hotel and
destination differs, so please contact your reservationist
for details.
TopHow
can you give away so many free nights?
Through our extensive resources in the travel
industry, Assured Travel has negotiated
contracts with hotels in the United States, Mexico
and the Caribbean. Our promise to these hotels
is to introduce credit worthy adults to new destinations
and hotels with hopes that you, the traveler will
return to them in the future.
TopHow
do you determine what percentage off I will get
for the cruise certificate?
Discounted rates vary, depending upon category,
ship, itinerary, and season you select. Assured
Travel will always do our best to provide you
with the most cost effective itinerary. An agent
will work with you to secure the best discount
possible.
TopWhere
are we going to stay?
All accommodations will be confirmed into a standard
hotel such as: Holiday Inn, Clarion Suites, Days
Inn, Ramada, etc. Some destinations offer resort
upgrades for a minimal or no monetary fee.
TopWhy
do both travelers have to be over the age of 25
for the Accommodations and All-Inclusive Travel
sections?
To receive the tremendous rates, the hotels and
resorts require that only mature adults occupy
these rooms. As a result of our agreements we
are able to offer these rooms to you at no cost
other than the government imposed taxes.
TopHow
much will the extra nights cost?
Each destination and hotel differs. However, as
a Holiday Passports Silver owner you can always expect
to receive discounted rates from all destinations
contained in Holiday Passports Silver.
TopCan I talk to an agent prior to registering my certificate?
We prefer that before speaking with an agent at Assured Travel that you send in your destination request on-line. This will allow the agent to know who they are speaking with and the destination that is requested.
TopCan
I give these away to my friends and family?
Absolutely! Holiday Passports Silver is fully transferable
and can be gifted to anyone. Be sure to review
the Details of Participation for specifics on
the back of each Travel Card. You can go on-line
and assign a Passport Check to a family member
or friend, or simply fill out a Passport Check
with their name and information and note that
this is a "gift".
TopWill
I have the opportunity to talk to my agent before
my vacation is finalized?
Yes, the Assured Travel agent assigned to your
particular request will contact you within 7 days
of receipt of you request. We will confirm all
information on your request and offer assistance
with airfare quotes, rental cars, etc. Once we
receive confirmation from the hotel, you will
be contacted again to finalize everything. A written
confirmation will also be mailed to your home.
TopIs
the $12.50 per night tax deposit refundable?
Your tax deposit will be applied to the government imposed taxes for your stay as noted in the Details of Participation. If the tax deposit exceeds $12.50 per night you will be billed the surplus. If the tax deposit is less than $12.50 per night, you will be credited the difference on your next vacation. If for any reason, something comes up and you wish to cancel your request, your tax deposit is refundable, prior to confirmation.
TopWhat
is the maximum retail value of each certificate?
Please refer to each Travel Card. The value range,
which is determined by destination and season
selected is noted on each travel offer.
TopCan
we combine any of the Travel Card Offers for consecutive
travel?
Yes! However, each destination requested is based on space availability. We will always do our best to accommodate your request and confirm you for the dates and destinations desired.
TopWhat
if I don't use a Travel Offer before it expires?
Each Travel offer will be extended once it has
expired, subject to destination changes. If a
destination becomes unavailable, Assured Travel will offer a substitute destination
of greater or equal value.
TopHow
far in advance am I required to book my reservations?
Each Passport request must be submitted 45-60 days in advance of your departure date. Please refer to the Details of Participation for each Travel offer for the specifics. If you plan to travel during peak season or near a holiday, please make your reservation as early as possible, since each travel offer is based on space availability.
TopWhy
am I required to give advance notice?
The advance notice is required since all of our travel
is based on space availability. In addition, the
hotels, resorts and cruise lines require the advance
notice. We want to make sure each guest gets the
opportunity to travel on the dates that are most
convenient for you.
TopAm
I required to purchase my transportation through
Assured Travel?
No. You can arrange your own transportation, if
you desire. However, Assured Travel is a full-service
travel agency and will gladly provide you with
a quote for airfare or a rental car. Please do not
book your transportation until you have received
a confirmation in writing from Assured Travel for the trip you have requested.
TopWhat
type of accommodations are offered?
The hotels we use are all standard and deluxe accommodations. In some destinations, upgrades are available. Please ask your reservations agent for more details.
TopWhat
is the best time of the week to travel in terms
of availability?
Monday through Thursday are traditionally
the lowest travel days in most destinations.
TopAs
a Holiday Passports Silver owner, can I purchase Travel
Insurance through you?
YES! Please ask your agent for information
regarding travel insurance. Your agent can send
you a brochure or direct you to the proper website
for more information. In today's world, anything
can happen, which is why we highly recommend travel
insurance.
TopAre
pets allowed in the hotels you use?
Unfortunately, pets are not allowed in any of
the hotels and resorts. As much as we would like
to allow you to bring the "whole family",
pets cannot be accommodated.
Top |
- Pre-paid and discounted airfare
- Fully transferable
- Pre-Paid Accommodations at More than 20 Destinations
- Discounts of up to 60% on Carnival Cruise Lines or Royal Caribbean Cruise Lines
- Holiday Passports Silver travel cards make wonderful gifts.